/* ========================================
   SISTEMA TICKETING - STYLESHEET MODERNO
   ======================================== */

:root {
    --primary: #3b82f6;
    --primary-dark: #2563eb;
    --secondary: #6b7280;
    --success: #10b981;
    --warning: #f59e0b;
    --danger: #ef4444;
    --info: #0891b2;
    --light: #f3f4f6;
    --border: #e5e7eb;
    --text: #1f2937;
    --text-light: #6b7280;
    --shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
    --shadow-lg: 0 10px 25px rgba(0, 0, 0, 0.1);
    --radius: 8px;
}

/* Reset */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

html,
body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', sans-serif;
    background-color: var(--light);
    color: var(--text);
    line-height: 1.6;
    font-size: 16px;
}

/* Typography */
h1,
h2,
h3,
h4,
h5,
h6 {
    margin-bottom: 1rem;
    font-weight: 600;
    line-height: 1.3;
}

h1 {
    font-size: 2rem;
}

h2 {
    font-size: 1.75rem;
}

h3 {
    font-size: 1.375rem;
}

p {
    margin-bottom: 0.5rem;
}

/* LOGIN PAGE */
.login-page {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 100vh;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
}

.login-container {
    width: 100%;
    max-width: 400px;
    padding: 1rem;
}

.login-box {
    background: white;
    border-radius: var(--radius);
    box-shadow: var(--shadow-lg);
    padding: 2rem;
}

.login-header {
    text-align: center;
    margin-bottom: 2rem;
}

.login-header h1 {
    font-size: 2.5rem;
    margin-bottom: 0.5rem;
    color: var(--primary);
}

.login-header p {
    color: var(--text-light);
}

.login-form {
    margin-bottom: 1.5rem;
}

.login-footer {
    text-align: center;
    color: var(--text-light);
    font-size: 0.875rem;
}

/* NAVBAR */
.navbar {
    background: white;
    border-bottom: 1px solid var(--border);
    box-shadow: var(--shadow);
    position: sticky;
    top: 0;
    z-index: 100;
}

.navbar-container {
    max-width: 100%;
    width: 100%;
    margin: 0 auto;
    padding: 1rem 2rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 2rem;
}

@media (min-width: 1600px) {
    .navbar-container {
        max-width: 1800px;
        padding: 1rem 3rem;
    }
}

.navbar-brand h2 {
    font-size: 1.5rem;
    color: var(--primary);
    margin: 0;
}

.navbar-menu {
    display: flex;
    gap: 1.5rem;
    flex: 1;
}

.nav-link {
    padding: 0.5rem 1rem;
    text-decoration: none;
    color: var(--text);
    font-weight: 500;
    border-radius: var(--radius);
    transition: all 0.2s ease;
}

.nav-link:hover,
.nav-link.active {
    background-color: var(--light);
    color: var(--primary);
}

.navbar-user {
    display: flex;
    align-items: center;
    gap: 1rem;
}

.user-name {
    color: var(--text-light);
    font-weight: 500;
}

/* CONTAINER */
.container {
    max-width: 100%;
    width: 100%;
    margin: 0 auto;
    padding: 1rem 2rem;
}

@media (min-width: 1600px) {
    .container {
        max-width: 1800px;
        padding: 1rem 3rem;
    }
}

@media (max-width: 768px) {
    .container {
        padding: 1rem;
    }
}

/* PAGE HEADER */
.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
    gap: 1rem;
}

.page-header h1 {
    margin: 0;
}

/* BUTTONS */
.btn {
    padding: 0.75rem 1.5rem;
    border: none;
    border-radius: var(--radius);
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    text-decoration: none;
    display: inline-block;
    text-align: center;
}

.btn-primary {
    background-color: var(--primary);
    color: white;
}

.btn-primary:hover {
    background-color: var(--primary-dark);
    box-shadow: var(--shadow-lg);
}

.btn-secondary {
    background-color: var(--light);
    color: var(--text);
    border: 1px solid var(--border);
}

.btn-secondary:hover {
    background-color: var(--border);
}

.btn-danger {
    background-color: var(--danger);
    color: white;
}

.btn-danger:hover {
    background-color: #dc2626;
}

.btn-info {
    background-color: var(--info);
    color: white;
}

.btn-info:hover {
    background-color: #0e7490;
}

.btn-small {
    padding: 0.5rem 1rem;
    font-size: 0.875rem;
}

.btn-block {
    width: 100%;
    display: block;
}

/* FORMS */
.form-group {
    margin-bottom: 1.5rem;
}

.form-group label {
    display: block;
    font-weight: 500;
    margin-bottom: 0.5rem;
    color: var(--text);
}

.form-group input,
.form-group textarea,
.form-group select {
    width: 100%;
    padding: 0.75rem;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    font-family: inherit;
    font-size: inherit;
    transition: all 0.2s ease;
}

.form-group input:focus,
.form-group textarea:focus,
.form-group select:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

.form-group textarea {
    resize: vertical;
    min-height: 120px;
}

.form-container {
    background: white;
    border-radius: var(--radius);
    box-shadow: var(--shadow);
    padding: 2rem;
    max-width: 600px;
}

.form {
    display: flex;
    flex-direction: column;
}

.form-actions {
    display: flex;
    gap: 1rem;
    margin-top: 1rem;
}

.form-actions .btn {
    flex: 1;
}

/* FILTERS */
.filters {
    display: flex;
    gap: 1rem;
    margin-bottom: 2rem;
    flex-wrap: wrap;
}

.filter-btn {
    padding: 0.75rem 1.5rem;
    background-color: white;
    color: var(--text);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    cursor: pointer;
    font-weight: 500;
    transition: all 0.2s ease;
}

.filter-btn:hover {
    border-color: var(--primary);
    color: var(--primary);
}

.filter-btn.active {
    background-color: var(--primary);
    color: white;
    border-color: var(--primary);
}

.badge-count {
    margin-left: 0.5rem;
    background-color: rgba(0, 0, 0, 0.1);
    padding: 0.25rem 0.5rem;
    border-radius: 9999px;
    font-size: 0.875rem;
}

/* ALERTS */
.alert {
    padding: 1rem;
    border-radius: var(--radius);
    margin-bottom: 1.5rem;
    border-left: 4px solid;
}

.alert-success {
    background-color: #ecfdf5;
    color: #065f46;
    border-color: var(--success);
}

.alert-error {
    background-color: #fee2e2;
    color: #991b1b;
    border-color: var(--danger);
}

/* BADGES */
.badge {
    display: inline-block;
    padding: 0.375rem 0.75rem;
    border-radius: 9999px;
    font-size: 0.875rem;
    font-weight: 500;
}

.badge-blue {
    background-color: #dbeafe;
    color: #0c4a6e;
}

.badge-green {
    background-color: #dcfce7;
    color: #166534;
}

.badge-yellow {
    background-color: #fef3c7;
    color: #78350f;
}

.badge-red {
    background-color: #fee2e2;
    color: #991b1b;
}

/* TICKETS GRID */
.tickets-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
    gap: 1.5rem;
    margin-bottom: 2rem;
}

.ticket-card {
    background: white;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 1.5rem;
    box-shadow: var(--shadow);
    transition: all 0.2s ease;
    cursor: pointer;
}

.ticket-card:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-lg);
}

.ticket-card-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 1rem;
    margin-bottom: 1rem;
}

.ticket-card-header h3 {
    margin: 0;
    font-size: 1.125rem;
}

.ticket-description {
    color: var(--text-light);
    font-size: 0.875rem;
    margin-bottom: 1rem;
    line-height: 1.5;
}

.ticket-meta {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
    flex-wrap: wrap;
    margin-bottom: 1rem;
    padding-bottom: 1rem;
    border-bottom: 1px solid var(--border);
}

.ticket-date {
    color: var(--text-light);
    font-size: 0.875rem;
}

.ticket-number {
    color: var(--text-light);
    font-size: 0.875rem;
    font-weight: 500;
}

.ticket-actions {
    display: flex;
    gap: 0.5rem;
}

.ticket-actions .btn {
    flex: 1;
    padding: 0.5rem 0.75rem;
    font-size: 0.875rem;
}

/* TICKET DETAIL */
.ticket-detail {
    background: white;
    border-radius: var(--radius);
    box-shadow: var(--shadow);
    padding: 2rem;
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 2rem;
    margin-bottom: 2rem;
    padding-bottom: 2rem;
    border-bottom: 1px solid var(--border);
}

.ticket-header h2 {
    margin: 0;
}

.ticket-number {
    color: var(--text-light);
    font-size: 0.875rem;
}

.ticket-badges {
    display: flex;
    gap: 1rem;
}

.ticket-info-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 2rem;
    margin-bottom: 2rem;
}

.info-item {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.info-item label {
    font-weight: 600;
    color: var(--text-light);
    font-size: 0.875rem;
    text-transform: uppercase;
}

.info-item select {
    padding: 0.5rem;
    border: 1px solid var(--border);
    border-radius: var(--radius);
}

.inline-form {
    display: flex;
    gap: 0.5rem;
}

.inline-form select {
    flex: 1;
    padding: 0.5rem;
}

.ticket-section {
    margin-bottom: 2rem;
    padding-bottom: 2rem;
    border-bottom: 1px solid var(--border);
}

.ticket-section h3 {
    margin-bottom: 1rem;
}

.description-box {
    background-color: var(--light);
    padding: 1rem;
    border-radius: var(--radius);
    white-space: pre-wrap;
    word-break: break-word;
    color: var(--text);
    line-height: 1.6;
}

/* UPLOAD */
.upload-form {
    display: flex;
    gap: 1rem;
    margin-bottom: 1.5rem;
    padding: 1rem;
    background-color: var(--light);
    border-radius: var(--radius);
}

.upload-form input[type="file"] {
    flex: 1;
}

.upload-form .btn {
    white-space: nowrap;
}

/* ATTACHMENTS */
.attachments-list {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.attachment-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1rem;
    background-color: var(--light);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    gap: 1rem;
}

@media (max-width: 768px) {
    .attachment-item {
        flex-direction: column;
        align-items: flex-start;
    }
}

.attachment-info {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    flex: 1;
}

.attachment-name {
    font-weight: 500;
    color: var(--text);
    word-break: break-all;
}

.attachment-date {
    color: var(--text-light);
    font-size: 0.875rem;
}

.attachment-actions {
    display: flex;
    gap: 0.5rem;
}

.no-attachments {
    color: var(--text-light);
    padding: 1rem;
    text-align: center;
    background-color: var(--light);
    border-radius: var(--radius);
}

/* EMPTY STATE */
.empty-state {
    text-align: center;
    padding: 3rem;
    color: var(--text-light);
}

.empty-state p {
    margin-bottom: 1.5rem;
}

/* FOOTER */
.footer {
    text-align: center;
    padding: 2rem;
    color: var(--text-light);
    background-color: white;
    border-top: 1px solid var(--border);
    margin-top: 2rem;
}

/* RESPONSIVE */
@media (max-width: 768px) {
    .navbar-container {
        flex-direction: column;
        gap: 1rem;
    }

    .navbar-menu {
        width: 100%;
        justify-content: center;
    }

    .page-header {
        flex-direction: column;
        align-items: stretch;
    }

    .page-header .btn {
        width: 100%;
    }

    .tickets-grid {
        grid-template-columns: 1fr;
    }

    .ticket-header {
        flex-direction: column;
    }

    .ticket-info-grid {
        grid-template-columns: 1fr;
    }

    .form-actions {
        flex-direction: column;
    }

    .upload-form {
        flex-direction: column;
    }
}